Audience Services Associate

Audience Services Associate – Yale School of Drama/Yale Repertory Theatre (YSD/YRT) seeks an experienced, strong self-starter, and team player to work in a busy box office. Responsibilities include customer service, selling tickets, coordinating all aspects of concessions, processing financial paperwork, executing group sales, training student workers, writing contracts, and problem solving. Requirements include: performing arts box office experience with a computerized box office system; strongly demonstrated oral communication, customer service and problem solving skills, experience processing transactions in a computerized financial system, and cash handling. Must be able to work weekday evenings and weekends and occasional holidays during production weeks, as well as daytime shifts during non-production weeks. Experience working with Tessitura and writing contracts a plus. Full-time, 12-month position with benefits. Review of applications will continue until the position is filled.

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